1. No Registration Code Displayed on the FlashCloud Interface
Cause 1: Static IP is enabled.
Solution:
Before the first network connection, check if [Static IP] is enabled. Disable it, and then turn off and turn on the FlashCloud switch.
If there is still no registration code after assigning a static IP, please change the DNS server address, and then turn off and turn on the FlashCloud switch.
Cause 2: Poor network
Solution: Change the network cable or connect to a mobile hotspot.
Updated on 31 Aug 2024
Was this article helpful?
YesNo
Contact Us
Chat:Click the chat button in the lower left corner of your screen to connect with a Customer Support agent live. Our customer support is available Monday to Friday:
8:00 AM to 6:00 PM China Standard Time (CST) 9:00 AM to 5:00 PM
American Central Standard Time (CST)
Average answer time: 12h
Chat:Contact us via email, and our dedicated team will get in touch with you.