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Troubleshooting: Network-related Issues

1. No Registration Code Displayed on the FlashCloud Interface

Cause 1: Static IP is enabled.

Solution:

  1. Before the first network connection, check if [Static IP] is enabled. Disable it, and then turn off and turn on the FlashCloud switch.
  2. If there is still no registration code after assigning a static IP, please change the DNS server address, and then turn off and turn on the FlashCloud switch.

Cause 2: Poor network

Solution: Change the network cable or connect to a mobile hotspot.

Updated on 31 Aug 2024

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